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Patient education for modern vision care clinics

Streamlining the patient journey by automating reminders, checklists, and medication tracking, improving patient engagement while delivering valuable benefits for clinics.

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Designed for patient education.
Built to reduce clinic workload.

Patients often leave consultations feeling overwhelmed, forgetting much of what they’ve been told — sometimes as much as 80%11. eyejourney empowers clinics to support patients beyond the consultation, easing pressure on vision care teams.

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Education

Structured patient education

On-demand pre and post-op education, clear instructions and videos, available anytime.

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Drop tracker

Automated
drop reminders

Timed reminders support patients in following their prescribed drop schedule.

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Communication

Personalised patient communication

Targeted messages help clinics communicate clearly with patients.

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Education

AI-generated video content

AI-generated videos using custom avatars to explain conditions and next steps.

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Consent

Digital consent

Simple digital consent forms, clear confirmations, completed securely online.

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Care pathway

Surgery checklists

Step-by-step pre and post-surgery checklists, clear guidance and tasks.

Customised to support the way you work

eyejourney adapts to your existing clinical workflows, allowing patient journeys to be configured around procedures, timelines, and individual patient needs.

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Engaging 

education

Mobile app shows video: doctor patient discussing "What is cataract surgery?".

Deliver tailored education that helps patients understand their condition, treatment options, and what to expect next — before they arrive for surgery.

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Reduced

pre-op calls

Answer common questions in advance with clear, structured guidance — reducing the need for follow-up calls and repeated explanations.

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Surgery

reminders

"My Surgery" mobile app screen lists pre, surgery, post-surgery appointments.

Automated reminders help patients prepare for surgery and attend appointments on time, supporting smoother scheduling and fewer last-minute issues.

Smiling female doctor in lab coat talks with male patient.

Increased

capacity

By reducing manual follow-ups and patient uncertainty, clinics can free up time and capacity to focus on delivering care to more patients.

A fully clinic-branded experience

Video avatars

AI-powered video education featuring your custom avatar

Built using AI-powered video, your custom avatar features a member of your clinic team — helping deliver patient education in a familiar and trusted way.

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eyejourney Pricing

Trusted by leading vision care clinics

Reducing patient anxiety and improving clinic efficiency

eyejourney plays an essential role in SANA’s patient pathways. The application does a lot of communication heavy lifting before, during and after our patient’s time in hospital…

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An invaluable tool that reassures and empowers patients through their journey

The eyejourney app is an invaluable educational tool that empowers and reassures patients throughout their care. It provides clear, accessible information that enhances understanding and confidence…

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Streamlining patient pathways with clear, trusted education

eyejourney has become an integral part of how we deliver modern patient care. It has streamlined our patient pathways by intelligently delivering clear, clinically accurate information…

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The right information, delivered at the right time

eyejourney bridges the gap between patient needs and clinic efficiency. It delivers the right information at the right time, making the entire treatment process smoother for everyone involved…

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Instilling confidence and reassurance for patients when they need it most

I would highly recommend the eyejourney app. My feedback from patients has been excellent and it adds an additional element to your brand. I like the degree of customisation that is available…

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The proven impact of patient education

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450% ROI in administrative savings8

Clinics benefit from fewer unnecessary calls, increased capacity, and improved efficiency, with structured education

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Reduces patient anxiety by 60%9

50%12 of patients suffer pre-operative anxiety, structured education reduces patient anxiety by 60%9

Enabling a smoother surgical experience and better recovery

Smartphone displaying "My Surgery" app screen with doctor-patient consultation

Reduces clinic re-visits and calls by 50%5,6

80%11 of verbal information is lost by patients causing 50% to contact their clinic post-surgery, structured education reduces clinic visits and calls by 50%5,6

Increased efficiency and resources, allowing clinics to see more patients

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you are experiencing a medical emergency, please seek care immediately at the nearest emergency medical facility.

Clinical References

Patient education statements are informed by published clinical evidence and internal data on file. Supporting references are available on our References page.

Discover how eyejourney can transform vision care in your clinic

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Discover how eyejourney can transform vision care in your clinic

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